Black Locust Warranty

You may find all information for warranty validation after your purchase

ProFlow™ Permeable Paver Warranty Black Locust Lumber Global Inc.

Thank you for purchasing our ProFlow Permeable Paver setts. We are confident you will be happy with the quality and performance of our products and we are proud to offer to the original purchaser a non-transferable 20 Year Limited warranty.

Please refer to our terms and conditions for details.

Terms and Conditions:

ProFlow Permeable Paver ™ -Black Locust Lumber Global Inc warrants that at the time of sale by an authorized dealer, the components of the ProFlow Permeable Pavers ™ to be free of defects in material and workmanship for 20 years in accordance with the terms. This will cover material defects resulting in failure of the paver setts for residential and commercial applications. THIS LIMITED WARRANTY IS ISSUED IN LIEU OF EVERY OTHER EXPRESSED AND ALSO IMPLIED WARRANTIES, COUNTING THE WARRANTY OF FITNESS, AS WELL AS EXPRESSLY OMITS LIABILITY FOR ANY CONSEQUENTIAL DAMAGES.

The terms of this warranty state that when used in applications and installed per ProFlow Permeable Paver ™ – Black Locust Lumber Global Inc. manufacturer instructions and as suggested on the www.blacklocustlumber.com website, our Pro Flow Permeable Paver ™ setts are guaranteed to resist rot for 20 years from original purchase date.

This warranty does not cover damages from improper installation, abuse, alteration, disasters, misuse and treatment in manner other than as intended. This warranty does not cover costs of removal, installation, reinstallation, installation tools, and assumes no loss of use, liability for incidental or consequential damages. No claims shall be accepted for the following reasons: cupping, checking, splitting, twisting, shrinking, staining, warping, discoloration, mold, fungus, or insect attack. The design and build must include adequate permeability for rainwater storage. Documentation should be presented at time of claim showing that the grounds were designed and inspected by a licensed soil engineer who is licensed for install in paver location. Only permeable joint fillers are allowed. Cement, concrete, polymeric sand, or other non permeable joint fillers will void the warranty.

Any claims must be submitted in writing to ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc.. Material must be installed at location of original delivery address unless previously agreed upon in writing. Installation shall only contain paver setts purchased from an authorized ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, unless previous written acceptance of notification is obtained from ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc no later than 7 days from original purchase date. If jobsite is to contain permeable pavers from prior suppliers, post suppliers or mixed sources; prior jobsite photo documentation and verified written notification to ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc shall be made stating that the paver setts to be warranted is in proximity to paver setts purchased from other suppliers. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, reserves the right to demand and require further documentation of jobsite uses if deemed necessary to clarify location of proximity of ProFlow Permeable Paver material used from other sources.

Through purchase, the customer agrees and accepts that any and all claims shall be limited to the original purchase price of the product, less shipping cost. Purchaser agrees to supply ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, adequate high-resolution photographs and sample documentation of claimed material said to be affected by rot.

This warranty does not cover damages from improper application, abuse, alteration, disasters, misuse and treatment in a manner other than as intended. Warrantor’s lone obligation is limited to replacement of the setts and Warrantor shall have no further liability or obligation except as purposely stated in this document. This warranty does not cover costs of removal, installation, reinstallation, installation tools, and assumes no loss of use, liability for incidental or consequential damages.

Failure to follow the instructions, requirements and recommendations or warnings provided with the ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc shall make the warranty invalid. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc reserves the right to investigate any claim. Using this product must comply with all local zoning and/or building codes. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, does not assume any risk or liability associated with the use of ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc. Wearing proper safety equipment and other necessary precautions should be taken to ensure the safety of everyone involved in the project

BLACK LOCUST LUMBER GLOBAL INC.

25 YEAR LIMITED DECKING WARRANTY

BLACK LOCUST LUMBER GLOBAL INC., hereafter “Warrantor”, warrants that BLACK LOCUST LUMBER GLOBAL INC. decking,

  • When originally purchased directly or from an authorized decking distributor, dealer or Contractor; and
  • When used in normal applications and service conditions; and
  • When installed in accordance with BLACK LOCUST LUMBER GLOBAL INC. decking “Best Practices”, will not suffer structural damage from
    insect infestation or fungal decay for a period of 25 years from the date of the original purchase from an authorized BLACK LOCUST LUMBER GLOBAL INC.
    distributor or dealer.

BLACK LOCUST LUMBER GLOBAL INC. reserves the right to have a representative inspect the material. Purchaser’s sole remedy for any claim whatsoever, whether in contract, warranty, tort, or strict liability, arising from the use, storage, or possession of BLACK LOCUST LUMBER GLOBAL INC. decking including without limitation any claim that BLACK LOCUST LUMBER GLOBAL INC. decking failed to perform as warranted above, shall only be the replacement of the
specific BLACK LOCUST LUMBER GLOBAL INC. decking boards that were affected.

This warranty does not cover and BLACK LOCUST LUMBER GLOBAL INC. shall not be liable for the following…

Damage caused by a natural change in physical properties of BLACK LOCUST LUMBER GLOBAL INC. decking beyond the control of the Warrantor;

Damage to BLACK LOCUST LUMBER GLOBAL INC. resulting from an unstable substructure, improper design and/or improper installation by any third party;

Any damage or failure caused by the improper use of sealants, stains, paints or varnishes not recommended by BLACK LOCUST LUMBER GLOBAL INC.;

Any and all costs associated with delivery, installation, removal, or disposal of BLACK LOCUST LUMBER GLOBAL INC. decking;

Any and all in, ground contact or submersed applications of BLACK LOCUST LUMBER GLOBAL INC. decking.

Any and all damage and structure failure caused by fungal decay and insect attack.

The term “fungal decay” as used in this limited warranty means attack by wood-destroying fungi that disintegrate the wood cell walls but excludes surface mold associated with the “weathering” of wood. The term “insect attack” does not include Formosan termites or wood-boring insects which do not ingest the wood such as carpenter Bees. For a limited warranty to be in force a state-licensed insect control exterminating firm, must complete bi-annual site inspections and provide the necessary treatments. These inspections along with written inspectors reports plus photographs, along with listed chemical treatments must be forward to BLACK LOCUST LUMBER GLOBAL INC. on a bi-annual basis. A copy of the signed service control must also be provided and updated yearly.

Warrantor does not warrant that, and Purchaser is solely responsible for, determining whether BLACK LOCUST LUMBER GLOBAL INC. decking meets the requirements of any applicable safety code or similar regulation. Warrantor shall not be liable for installation, removal or reinstallation costs or for any indirect, punitive, exemplary or consequential damages of any kind whatsoever.

No person or entity is authorized by Warrantor to make, and Warrantor shall not be bound by, any statement or representation as to the quality or performance of BLACK LOCUST LUMBER GLOBAL INC. decking other than contained in this warranty.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES WITH RESPECT TO BLACK LOCUST LUMBER GLOBAL INC. DECKING AND THERE ARE NO OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS GOVERNED BY THE LAWS OF THE STATE OF NORTH CAROLINA, AND ANY CLAIM ASSERTED UNDER THIS WARRANTY MUST BE PURSUED EXCLUSIVELY IN THE COURTS OF THE STATE OF NORTH CAROLINA.

To initiate the claim process, the owner must send this warranty certificate, along with the original purchase invoice indicating the date, dimension, grade Black Locust purchased from an authorized BLACK LOCUST LUMBER GLOBAL INC. wholesaler, dealer directly to BLACK LOCUST LUMBER GLOBAL INC. Claims Department.

There are no oral promises or representations collateral to or affecting this warranty and it may not be altered except in a written instrument signed by both Warrantor and buyer. Some states do not allow limitation on how long an implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty is only valid in the contiguous 48 states. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

To be eligible to make a warranty claim from an authorized BLACK LOCUST LUMBER GLOBAL INC. dealer you must properly registered and submit the online warranty registration form at www.blacklocustlumber.com within 45 days of purchase.

Trusted

- by thousands -

Warranty Registration

To be eligible to make a warranty claim you must purchase from an authorized ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc dealer/reseller; you must properly register and submit the online warranty registration form at www.blacklocustlumber.com within 45 days of purchase.

Make Your Claim

Prepare a letter with the following information for the replacement product:
  • your online warranty registration form receipt that was emailed to you after registration
  • proof of purchase (copy of receipt), and reason for the claim
Please email to [email protected].
This warranty is subject to revision without notice. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc liability is limited to the original purchase price of this product.

Black Locust Lumber Global Inc
Warranty authentication

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Warranty Authentication:

All ProFlow Paver™ are enforceable only under the condition that this product was purchased from Black Locust Lumber Global, Inc. This warranty will only apply to the original purchaser for the original project and is non-transferable.

Product purchased from a “non-authorized” re-seller hold no expressed and also implied warranty and will not be honored.

For Additional Questions: 888-501-0678 Ext:5