Black Locust Warranty

Trusted by thousands!

ProFlow Permeable Paver Warranty ™Black Locust Lumber Global Inc.

Thank you for purchasing our ProFlow Permeable Paver setts. We are confident you will be happy with the quality and performance of our products and we are proud to offer to the original purchaser a non-transferable 20 Year Limited warranty.

Please refer to our terms and conditions for details.

Terms and Conditions:

ProFlow Permeable Paver ™ -Black Locust Lumber Global Inc warrants that at the time of sale by an authorized dealer, the components of the ProFlow Permeable Pavers ™ to be free of defects in material and workmanship for 20 years in accordance with the terms. This will cover material defects resulting in failure of the paver setts for residential and commercial applications. THIS LIMITED WARRANTY IS ISSUED IN LIEU OF EVERY OTHER EXPRESSED AND ALSO IMPLIED WARRANTIES, COUNTING THE WARRANTY OF FITNESS, AS WELL AS EXPRESSLY OMITS LIABILITY FOR ANY CONSEQUENTIAL DAMAGES.

The terms of this warranty state that when used in applications and installed per ProFlow Permeable Paver ™ – Black Locust Lumber Global Inc. manufacturer instructions and as suggested on the www.blacklocustlumber.com website, our Pro Flow Permeable Paver ™ setts are guaranteed to resist rot for 20 years from original purchase date.

This warranty does not cover damages from improper installation, abuse, alteration, disasters, misuse and treatment in manner other than as intended. This warranty does not cover costs of removal, installation, reinstallation, installation tools, and assumes no loss of use, liability for incidental or consequential damages. No claims shall be accepted for the following reasons: cupping, checking, splitting, twisting, shrinking, staining, warping, discoloration, mold, fungus, or insect attack. The design and build must include adequate permeability for rainwater storage. Documentation should be presented at time of claim showing that the grounds were designed and inspected by a licensed soil engineer who is licensed for install in paver location. Only permeable joint fillers are allowed. Cement, concrete, polymeric sand, or other non permeable joint fillers will void the warranty.

Any claims must be submitted in writing to ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc.. Material must be installed at location of original delivery address unless previously agreed upon in writing. Installation shall only contain paver setts purchased from an authorized ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, unless previous written acceptance of notification is obtained from ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc no later than 7 days from original purchase date. If jobsite is to contain permeable pavers from prior suppliers, post suppliers or mixed sources; prior jobsite photo documentation and verified written notification to ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc shall be made stating that the paver setts to be warranted is in proximity to paver setts purchased from other suppliers. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, reserves the right to demand and require further documentation of jobsite uses if deemed necessary to clarify location of proximity of ProFlow Permeable Paver material used from other sources.

Through purchase, the customer agrees and accepts that any and all claims shall be limited to the original purchase price of the product, less shipping cost. Purchaser agrees to supply ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, adequate high-resolution photographs and sample documentation of claimed material said to be affected by rot.

This warranty does not cover damages from improper application, abuse, alteration, disasters, misuse and treatment in a manner other than as intended. Warrantor’s lone obligation is limited to replacement of the setts and Warrantor shall have no further liability or obligation except as purposely stated in this document. This warranty does not cover costs of removal, installation, reinstallation, installation tools, and assumes no loss of use, liability for incidental or consequential damages.

Failure to follow the instructions, requirements and recommendations or warnings provided with the ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc shall make the warranty invalid. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc reserves the right to investigate any claim. Using this product must comply with all local zoning and/or building codes. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc, does not assume any risk or liability associated with the use of ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc. Wearing proper safety equipment and other necessary precautions should be taken to ensure the safety of everyone involved in the project

Trusted

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Warranty Registration

To be eligible to make a warranty claim you must purchase from an authorized ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc dealer/reseller; you must properly register and submit the online warranty registration form at www.blacklocustlumber.com within 45 days of purchase.

Make Your Claim

Prepare a letter with the following information for the replacement product:
  • your online warranty registration form receipt that was emailed to you after registration
  • proof of purchase (copy of receipt), and reason for the claim
Please email to [email protected].
This warranty is subject to revision without notice. ProFlow Permeable Pavers ™ | Black Locust Lumber Global Inc liability is limited to the original purchase price of this product.

Black Locust Lumber Global Inc
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Warranty Authentication:

All ProFlow Paver™ are enforceable only under the condition that this product was purchased from Black Locust Lumber Global, Inc. This warranty will only apply to the original purchaser for the original project and is non-transferable.

Product purchased from a “non-authorized” re-seller hold no expressed and also implied warranty and will not be honored.

For Additional Questions: 888-501-0678 Ext:5